Community Resource Directory

Adoption (Public)

Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/adoption/

Anger Management

Emerge, 2464 Mass. Ave., Suite 101, Cambridge, 617-547-9879
www.emergedv.com/anger.html

Child Abuse & Neglect (Reporting)

Child Abuse Hotline (24 hours per day), 800-792-5200
http://www.mass.gov/eohhs/gov/departments/dcf/child-abuse-neglect/

Massachusetts Department of Children & Families, (reporting M-F, 9-5)
Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/child-abuse-neglect/

Child Care (Head Start)

Woburn Creative Start, Communities United, 470 Wildwood Ave., Woburn, 781-932-9578
http://communitiesunitedinc.org/woburn

Child Care (School Age)

After School Club, Lutheran Church of the Redeemer, 60 Forest Park Road, Woburn, 781-937-7670
www.theafterschoolclub.org/

North Suburban YMCA, School Age Child Care Programs, Burlington & Woburn sites
http://ymcaboston.org/northsuburban-after-school-programs

Kids Corner, Winchester After School Program, 263 Main Street, Winchester, 781-721-1514
www.kidscornerwinchester.org

Child Care (Subsidized & Private)

Council of Social Concern, Children’s Center, (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x219, Barbara Tumbarello, Program Director
www.socialconcern.org

Council of Social Concern, Family Childcare System (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x218, Sandy Lopez, Program Director
www.socialconcern.org

North Suburban YMCA, Woburn & Winchester Sites, 781-938-9622
http://ymcaboston.org/northsuburban-infant-toddler-preschool

Child Care (Voucher Agencies)

Child Care Circuit, (Voucher Management Agency), 190 Hampshire St., Lawrence, MA 01840, 800-660-2868
http://www.childcarecircuit.org

Civic Engagement

Social Capital Inc., 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org

Counseling/Mental Health – Emergency Service

Advocates’ Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
http://www.advocates.org/services/psychiatric-emergency-services

BayRidge Hospital, 60 Granite Street, Lynn, MA, Emergency Psychiatric Services, 781-477-6940, 24/7
https://www.beverlyhospital.org/locations–services/locations/bayridge-hospital/overview-of-services

Counseling/Mental Health – In-Patient Services (Adult)

Melrose Wakefield Health Care, 170 Governors Ave, Medford, Central Intake Line, 781-306-6155
http://www.melrosewakefield.org/services/behavioral-health/

Counseling /Mental Health – In-Patient & Outpatient Services
Dual Diagnosis Mental Health & Chemical Dependency

BayRidge Hospital, 60 Granite Street, Lynn, MA, 781-599-9200
https://www.beverlyhospital.org/locations–services/locations/bayridge-hospital/overview-of-services

Beverly Hospital, 85 Herrick Street, Beverly, MA, 978-922-3000 x2801
https://beverlyhospital.org/locations–services/health-services/behavioral-healthmental-health/psychiatric-evaluation–treatment-programs

Addison Gilbert Hospital, Discover Program, 298 Washington Street, Gloucester, MA, 978-381-7422 x422 or x586
https://www.beverlyhospital.org/locations–services/health-services/behavioral-healthmental-health/discover-program

Counseling / Mental Health – Outpatient Services, Home-Based Services, and Consultation

Arbour Counseling Services, 10 Roessler Road, Door-I, Woburn, MA, 781-932-8114
http://www.arbourhealth.com/organizations/arbour-counseling-services/

Burlington Youth and Family Services, 33 Center St., 2^nd floor, Burlington, MA, 781-270-1961
Free and low-cost mental health and social services for Burlington residents
http://www.burlington.org/residents/community_life_center/index.php

Edinburg Center, Lexington, MA, 781-862-3600
Home-based counseling for children and families and adult mental health services
www.edinburgcenter.org

Enable, Inc., Consultation Services for Children, 605 Neponset Street, Canton, MA, 781-821-1386
http://www.enableinc.org/EN_CSCprog.html

Lahey Hospital & Medical Center, 41 Mall Road, Burlington, 781-744-8013
http://www.lahey.org/lhmc/department/psychiatry-and-behavioral-medicine/

New Beginnings Counseling Service, 280 Main Street, #1, Stoneham, MA, 781-438-0038
www.newbeginningscounselingservice.com

Psychological Care Associates, 12 Alfred Street, Woburn, MA, 781-646-0500
www.psychologicalcareassociates.org

The Children’s Room, 1210 Massachusetts Avenue, Arlington, MA, 781-641-4741
Support for grieving children and families. No charge for child or family support groups.
www.childrensroom.org

Riverside Community Care, 781-246-2010
Home-based Therapy (Children and Families), Somerville, MA, 617-284-5131
Behavioral Treatment Service (Adults), Lynnfield, MA, 781-246-2010
www.riversidecc.org

Woburn Counseling Associates, 8 Cedar St., Woburn, 781-938-5954

Youth Villages, Intercept Program, 400 West Cummings Park, Suite 5200, 781-937-7900
Intensive in-home treatment for children (infant to 18 years) and families for serious emotional and behavioral problems.
http://www.youthvillages.org/where-we-serve/massachusetts#sthash.4FSVmS5t.dpbs

Children’s Supplies and Necessities (clothing, furniture, toys, school supplies etc.)

Cradles to Crayons, Brighton, MA, 617-779-4700 (clients should not call directly – agency referrals only)
www.cradlestocrayons.org

Debt Reduction Assistance

Money Management International, 225 Franklin Street, Suite 2672, Boston, 866-550-8004 http://www.moneymanagement.org/locations/massachusetts/boston

Disabled Assistance Services

DEAF, Inc., 617-254-4041 (Services for the deaf and hard of hearing)
www.deafinconline.org/services

Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues
www.dlc-ma.org

Easter Seals of Massachusetts, 800-244-2756
Various services available
www.ma.easterseals.com

National Multiple Sclerosis Society, 800-344-4687
Services and support for individuals with Multiple Scelrosis
http://www.nationalmssociety.org/Chapters/MAM/Services-and-Support

Hospital Equipment Loan Program, SMD HELP, 500 West Cummings Office Park, Suite 1150, Woburn, MA, 781-322-1052
Pickup and Return of Equipment, Saturday 9:00 AM to 12 Noon. Free loan of medical equipment such as canes, walkers, wheelchairs, hoyer lifts. rehab exercise biles, commodes, toilet supports, tub seats and transfer bences. Sponsored and supported by Massachusetts Freemasons.
https://smd-help.org/

MAB Community Services, 200 Ivy Street, Brookline, MA, 617-738-5110
(Multiple services for the blind and visually impaired)
http://www.mabcommunity.org/

Mass. Assistive Technology Loan Program, Easter Seals, Boston, MA, 800-244-2756
http://www.easterseals.com/ma/our-programs/assistive-technologyloan-programs

Mass. Commission for the Blind, 800-392-6450, 617-727-5550
(Multiple Services for the Blind)
www.mass.gov/mcb

Massachusetts Commission for the Deaf & Hard of Hearing, 800-882-1155 Voice, 800-530-7570 TTY
(Multiple services available for the deaf and hard of hearing, including interpreter services)
https://www.mass.gov/orgs/massachusetts-commission-for-the-deaf-and-hard-of-hearing

Mass. Disabled Persons’ Protection Commission, Hotline 800-426-9009, 617-727-6465, 300 Granite Street, Braintree, MA
www.mass.gov/dppc
(Investigates allegations of caretaker abuse to a disabled persons ages 18-59)

Massachusetts Network of Information Providers for People with Disabilities, 800-642-0249
https://www.disabilityinfo.org/resources/mnip/

Mass. Office of Disability, Client Assistance Program, 800-322-2020, 617 727 7440
https://www.mass.gov/how-to/request-information-or-assistance

Mass. Rehabilitation Commission, Community Services Program
www.mass.gov/mrc
Assistive Technology Program, 617-204-3851
Home Care and Personal Assistance Programs, (ages 18-59), 617-204-3853
Independent Living Center Services, (I&R, Peer Counseling), 617-204-3851
Independent Living Programs for individuals turning 22, 617-204-3851
Housing and Supportive Living Programs, 617-204-3851
Protective Services for people with disabilities who may be abused by caretaker, 508-823-2874
Statewide Head Injury Program (SHIP) 617-204-3852

Mass. Rehabilitation Commission, Disability Determination Services (for SSI, SSDI), 800-772-1213
https://www.mass.gov/disability-benefits

Mass. Rehabilitation Commission, Vocational Rehabilitation Program (All disabilities except blindness)
5 Middlesex Ave., 3rd Floor, Somerville, MA, 617-776-2662
https://www.mass.gov/service-details/am-i-eligible-for-vocational-rehabilitation

Mass Rehabilitation Commission, MassMatch (Massachusetts Initiative to Maximize Assisted Technology in Consumer’s Hands), 877-508-3974
www.massmatch.org

Minuteman Senior Services, Family Caregiver Support Program, 26 Crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities. As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions call 781-221-7063.)
http://www.minutemansenior.org/our-services/caregiver-support

Muscular Dystrophy Association, 833-275-6321
www.mda.org

National Multiple Sclerosis Society, 800-344-4867
Services and support for individuals with Multiple Sclerosis
http://www.nationalmssociety.org/Chapters/MAM/Services-and-Support

NuPath, Inc., 147 New Boston St., Woburn, MA, 781-935-7057, Services for the developmentally disabled
www.nupathinc.org

Social Security Disability Services (SSDI, disability income, ages 18-65), (800) 772-1213
Social Security Administration, 10 Fawcett Street, Cambridge, MA
https://www.ssa.gov/benefits/disability/

Supplemental Security Income (SSI, disability income, low-income, all ages), (800) 772-1213
Social Security Administration, 10 Fawcett Street, Cambridge, MA
www.ssa.gov/pgm/links_ssi.htm

Supportive Living Inc., 400 West Cummings Park, Woburn, 781-937-3199
Services for the disabled with head injuries.
www.supportivelivinginc.org/

United Cerebral Palsy / Metro Boston, 71 Arsenal Street, Watertown MA, 617-926-5480
www.ucpboston.org

Wheelchair Recycler Program, 9 Summer Street, Ashland, MA, 508-460-6328
(Offers refurbished pre-owned power wheelchairs and electric scooters at low cost.)
www.wheelchairrecycler.org

Domestic Violence – Batterer Counseling Services

Emerge, 388 Pleasant Street, Suite 204, Malden, MA, 617-547-9879
http://www.emergedv.com/

Domestic Violence – Victim Support Services

Dating Advice.com, Domestic Violence Resources
http://www.datingadvice.com/directories/domestic-violence-resources/Massachusetts

Domestic Violence Advocates from Greater Boston Legal Services are available Monday to Friday, 9:00 AM – 5:00 PM
www.gbls.org

Middlesex County District Attorney’s Office, Victim Witness Advocate, 781-897-8490
http://middlesexda.com//victim-services

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive, Bedford, MA, 888-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

Respond, Somerville, 617-623-5900 (24 hour Domestic Violence Hotline) or 781-933-1212 x4805 (Woburn site 9 a.m to 4 p.m. Monday, Wednesday, Friday – This is a confidential phone line for Respond Domestic Violence Counselor located at the Woburn Police Department)
www.respondinc.org

Safe Link, Domestic Violence Related Assistance, (multi-lingual – 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

Early Intervention

Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, Ma, 781-932-2888
https://www.thomchild.org/locations/woburn-early-intervention/

Elder Abuse

Elder Abuse Hotline, 888-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177 http://www.minutemansenior.org/our-services/overview

Emergency Shelter – Adolescents

Bridge Over Troubled Waters, 47 West St., Boston, 617-423-9575
www.bridgeotw.org/

Child-At-Risk Hotline, 800-792-5200

Department of Children & Families, 617-520-8700
www.mass.gov/dcf

National Runaway Switchboard, 800-RUNAWAY
www.1800runaway.org

Emergency Shelters – Domestic Violence

Asian Shelter & Advocacy Project, Boston, Hotline/Crisis, 617-338-2355
www.atask.org/site/our-programs/emergency-shelter.html

Casa Myrna Vazquez, Inc., Boston, (800) 992-2020
www.casamyrna.org

Harbor COV, Chelsea, MA, Hotline/Crisis 617-884-9909
http://harborcov.org/about

Help for Abused Women and Their Children (HAWC), Salem, Hotline/Crisis 800-547-1649
http://hawcdv.org/

Massachusetts Coalition for the Homeless, 781-595-7570
http://mahomeless.org/

Reach, Waltham, 800-899-4000
http://www.reachma.org/what-we-do

Respond, Somerville, 617-623-5900
http://www.respondinc.org

Renewal House, Unitarian Universalist Urban Ministry, Roxbury, MA, Hotline/Crisis, 617-566-6881
http://www.uuum.org/?page_id=199

Safe Link, Domestic Violence Related Assistance, (multi-lingual – 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

Transition House,Cambridge, Hotline/Crisis 617-661-7203
http://www.transitionhouse.org/housing-programs

Women’s Protective Services, Win Haven Shelter, Framingham, Hotline/Crisis, 800-593-1125, 508-626-8686, (TTY)
http://www.smoc.org/voices-against-violence.php

Women’s Resource Center, YWCA Haverhill, 107 Winter Street, Haverhill (978) 374-6121
http://ywcalawrence.org/programs-services/womens-services/domestic-violence/

Emergency Shelters – Families

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
Prevention, Housing Search, Stabilization
https://www.homestart.org/housing-search

Mary’s House, Middlesex Human Service Agency, Waltham, 781-647-9957
https://www.mhsainc.org/maryshouse

Massachusetts Department of Housing & Economic Development, Division of Housing Stabilization, (Referrals to Family Shelters), 617-573-1106, TTY 617-573-1140
http://www.mass.gov/hed/housing/stabilization/emergency-assistance.html

Massachusetts Coalition for the Homeless, Home Link Program, 781-595-7570
http://mahomeless.org/index.php/homelink

Middlesex Human Service Agency, 50 Prospect St, Waltham, 781-894-6110,
https://www.mhsainc.org

Emergency Shelters – Individuals

Boston Public Health Commission Homeless Services Bureau, 617-534-5395
Southampton Street Shelter at 112 Southampton Street, (Men), Boston
Transportation goes from our intake site at 794 Massachusetts Avenue (Woods-Mullen Shelter) to the Southampton site every day between 4:10pm and 5:40pm. The shelter is open 24 hours a day during the colder months of the year.
Woods Mullen Shelter, (Men & Women), Boston
It is open 24 hours a day year-round. Woods-Mullen Shelter has 190 beds available, 66 for women. Beds are given out on a first-come, first-serve basis. In the Winter months, overflow beds are available for 40 men and 12 women.
http://www.bphc.org/whatwedo/homelessness/homeless-services/Pages/locations.aspx

Bristol Lodge Men’s Shelter, Middlesex Human Service Agency, 27 Lexington street, Waltham,, 781-893-0108 (Staffed 24/7)
https://www.mhsainc.org/mensshelter

Bristol Lodge Women’s Shelter, Middlesex Human Service Agency, 205 Bacon Street, Waltham, 781-894-1225 (Staffed evenings only)
https://www.mhsainc.org/womensshelter

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

Lowell Transitional Living Center, (Men & Women), (3 day limit if not from Lowell), 205-209 Middlesex St., Lowell, MA
978-458-9888
www.ltlc.org

Massachusetts Coalition for the Homeless, Home Link Program, 781-595-7570
http://mahomeless.org/index.php/homelink

Pine Street Inn, (Men & Women), Boston, 617-892-9100
http://www.pinestreetinn.org/our_programs/shelter

Rosie’s Place, (Women Only), Boston, 617-442-9322
http://www.rosiesplace.org/how_we_help/emergency_services/overnight_shelter

Emergency Shelter – Veterans

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

New England Center for Homeless Veterans, Inc., 17 Court Street, Boston, MA , 617-371-1800
http://nechv.org/cause/housing/

Employment & Training Assistance

Career Place, Trade Center Park, 100 Trade Center, Suite G100, Woburn, MA, 781-932-5500
www.careerplacejobs.com

NuPath, Inc., 147 New Boston St., Woburn, 781-935-7057
Services for the developmentally disabled
http://nupathinc.org/programs-overview

Operation Able, 131 Tremont Street, Boston, 617-542-4180. Offers training for job seekers 45 and older and stipended on the job training for low-income individuals 55 and over.
www.operationable.net

Financial & Rental Assistance

Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
http://www.ccab.org/?q=basic-needs

Department of Transitional Assistance
Local Area Office, 245 Commercial St., Malden, 781-388-7300
https://www.mass.gov/locations/dta-malden-transitional-assistance-office-full-service-office
Department of Transitional Assistance Connect, DTA Assistance Line, 877-382-2363
https://dtaconnect.eohhs.mass.gov/

HomeBASE, Commonwealth of Massachusetts
Provides families in the emergency shelter assisstance system an opportunity to overcome the financial barriers to ending their homelessness.
DHCD Division of Housing Stabilization 877-418-3308 or Housing Consumer Education Centers 800-224-5124
https://www.mass.gov/service-details/homebase

Just-A-Start, Cambridge, 617-918-7518 (Emergency Financial Assistance for Rent)
https://www.justastart.org/housing/homelessness-prevention/

Lend A Hand Society, Boston, 617-338-5301 (Emergency Assistance for Rent of up to $300. 1x/life. Must be referred by a non-profit social service agency in the Greater Boston Area. Grant application process is listed on website. Referring social service agency should know the client for whom they are applying.
http://www.lend-a-hand-society.org/grants/

Local Churches (some churches may have limited assistance available for church members in limited circumstances)

Metro Housing Boston, Homelessness & Eviction Prevention, including the RAFT Program (subject to funding availability)
Housing Consumer Education Center, Boston, 617-425-6700
https://www.metrohousingboston.org/what-we-do/homelessness-and-eviction-prevention/

People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services)
www.peoplehelpingpeopleinc.org

Salvation Army, Massachusetts Division, 339.502.5963
http://massachusetts.salvationarmy.org/MA/SVU_Contact

Social Security Disability Insurance (SSDI, disability income, ages 18-65), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_disability.htm

Supplemental Security Income (SSI, disability income, low-income, all ages), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_ssi.htm

Financial Counseling

Consumer Credit Counseling Service, Money Management International, 400 West Cummings Park, Woburn, 866-889-9347
www.moneymanagement.org/Locations/index.asp#MASSACHUSETTS

Food Assistance

Adventist Community Center, Food Pantry, 11 Gerry Street, Stoneham, 781-438-2977
Open Tuesday 5PM – 6:30PM, Wednesday 5:30PM-7PM, and Thursday 7PM-8:30PM

Council of Social Concern, Food Pantry, 2 Merrimac St., Woburn, 781-935-6495, Paula Matthews, Program Director
Serves residents of Woburn & Winchester (residency restriction does not apply to individuals requiring gluten free food)
By appointment Tuesday & Thursday, 9:45 AM – 12:00 PM and 1:30 PM – 3:00 PM
By appointment for those working or in school/training programs – Wednesday, 6:00 PM – 7:00 PM
www.socialconcern.org/index.php?q=node/9

Dept. of Transitional Assistance, SNAP (Food Assistance), 245 Commercial St., Malden, 781-388-7300
/www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and +Divisions&L3=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f
=dta_c_foodnut_foodstamps&csid=Eeohhs2

Food Source Hotline, Project Bread, 800-645-8333 (Mon-Fri 8AM-7PM, Sat. 10AM-2PM)

Call for help completing SNAP (food stamp) benefit applications or to get information on local food assistance programs..
www.gettingsnap.org/foodsourcehotline.html
[Web site to help determine SNAP (food stamp) potential eligibility and benefits] gettingsnap.org

Lexington Interfaith Food Pantry, Lexington Church of Our Redeemer, 6 Meriam Street, Lexington, 781-861-5060
Saturdays, 9:30AM- 11AM
www.lexingtonfoodpantry.wordpress.com

Minuteman Senior Services, Meals On Wheels, 26 Crosby Drive., Bedford, MA, 781-272-7177
http://www.minutemansenior.org/our-services/senior-nutrition/meals-on-wheels
( Home delivered meals for homebound seniors),

Mobile Food Market, Hallmark Health Systems, Malden WIC Office, 239 Commercial Street, Malden.
2nd Saturday of each month. Receive approximately $50 worth of fresh produce, dairy and meat to residents of eastern Massachusetts.
Must pre-register by calling 781-338-7568
http://www.hallmarkhealth.org/healthy-meals-on-wheels-mobile-food-pantry-partners-with-malden-wic.html

North Congregational Church, Free Community Suppers most Thursdays at 5:30 PM, 896 Main Street, Woburn 781-933-1229
https://www.facebook.com/North-Congregational-Church-UCC-Woburn-MA-113687845363448/timeline

People Helping People, Community Pantry, (Burlington residents only), 10 St. Marks Rd., Burlington, MA, 781-270-6625
http://www.peoplehelpingpeopleinc.org/the-food-pantry/

Wilmington Community Fund, Wilmington Food Pantry, Old South School, 142 Chestnut Street, Wilmington
2^nd and 4^th Wednesday of the month, 7 p.m. – 8:30 p.m. 978-658-7425
http://www.commfund.org/our-programs.html

The Dwelling Place, Soup Kitchen,, at the United Methodist Church, 523 Main Street, Woburn (Entrance at side door off Harlow Court)
Free Dinners – M, W, S – Arrive at 5:30 PM, 781-369-5230
https://www.facebook.com/TheDwellingPlaceWoburnMA/info/?tab=page_info

WIC (Food Vouchers & Nutrition Services for eligible pregnant women, nursing mothers, young children), Hallmark Health System
North Suburban WIC Program, 600 West Cummings Park, Suite 1750, Woburn, 781-938-5161, (Call for appt.)
http://www.hallmarkhealth.org/Community-Services/WIC-Program.html

Winchester Got Lunch, P.O. Box 322, Winchester, MA 01890, 781-771-8032, www.winchestergotlunch.org
(Summer free weekday lunch program for needy Winchester children. Lunches are delivered right to the family’s door. Simple application online.)

Foster Care

Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/foster-care/

Fuel and Utility Assistance

Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
http://www.ccab.org/?q=basic-needs

Citizens Energy Oil Heating Program, 877-563-4645 (natural gas/oil/kerosene)
(deadline for applications is the last Friday in February. Deliveries must be made by April 30th.)
www.citizensenergy.com/english/pages/OilHeatProgram

Eversource, Discount Rate Program, 800-566-2080
https://www.eversource.com/Content/ema-e/residential/programs-services/financial-assistance/discount-rate

Eversource, NUStart Program (arrears management help with past due bills) 866-315-2496
http://www.nstaronline.com/residential/customer_information/financial_assistance/

Masssachusetts Good Neighbor Energy Fund, through Salvation Army, 800-334-3047 (electric, gas, oil)
(starts accepting emergency applications in December)
http://www.magoodneighbor.org/assistance.html

National Grid, Discount Rate Program, 800-322-3223
www.nationalgridus.com/masselectric/home/rates/4_lowincome.asp

National Grid, Arrears Management Program (help with past due bills), 800-322-3223
http://www.needhelppayingbills.com/html/national_grid_bills___low_inco.html

People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services)
www.peoplehelpingpeopleinc.org

ABCD, Low Income Home Energy Assistance Program (oil, gas, and electric heat, and non-subsidized rent if heat is included in rent), 781-322-6284
Program runs November 1 to April 30. Appointments available at the Woburn Senior Center. Call ABCD at 781-322-6284 for an appointment.
https://bostonabcd.org/service/fuel-assistance/

Wilmington Community Fund, Wilmington, (Emergency relief assistance for Wilmington residents), 978-658-7425 http://www.commfund.org/emergency-relief-assistance.html

Furniture Assistance

Mission of Deeds, Reading, 781-944-9797 (Accepts only pre-screened agency referrals. Clients “should not” call directly)
http://missionofdeeds.org/referring-agencies/

Salvation Army, 625 Main Street, Wilmington, 978-988-9488, M-Sat, 9:30 to 6:00,
http://www.salvationarmyusa.org/usn/plugins/gdosCenterSearch?query=01801&mode=query_1&limit=20

Health Promotion / Health Resources

AIDS Action Committee Hotline, 800-235-2331
www.aac.org

Center for Young Women’s Health, 333 Longwood Ave., 5^th floor, Boston, 617-355-2994
www.youngwomenshealth.org

Healthy Start, (Low income pregnant women) 800-841-2900
https://www.pparx.org/prescription_assistance_programs/healthy_start_program

Health Quarters, 247 Main Street, Reading, 781-944-8325
www.healthq.org

Immunization Services, City/Town Public Health Nurses, Woburn residents call 781-933-8891

Lead Paint Screening Services, Local Public Health Nurses, Woburn residents call 781-933-8891

Mass. Health Customer Service, 800-841-2900
http://www.mass.gov/eohhs/provider/insurance/masshealth/claims/customer-services/masshealth-customer-service.html

Massachusetts Alliance for Teen Pregnancy, 105 Chauncy St. 8^th Floor, Boston, MA, 617- 482-9122
www.massteenpregnancy.org

Health Insurance & Prescription Drugs – Subsidized

Children’s Medical Security Plan, 800-909-2677, (children only)
www.cmspkids.com

Massachusetts Health Connector, 877-623-6765
https://www.mahealthconnector.org/get-started

Mass Health (Medicaid), Customer Service Center, (low-income only), 800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/apply-for-masshealth.html

Needy Meds, (Prescription Drug Discounts)
needymeds.org

Prescription Advantage, (Massachusetts discount program for prescription drugs for elderly 65+ and eligible disabled individuals), 800-243-4636 (call to check on eligibility criteria and open enrollment period),
http://www.mass.gov/elders/healthcare/prescription-advantage/

SHINE (Serving the Health Needs of Everyone), 800-243-4636 x3
(Free health insurance information, counseling, and assistance for people with Medicare)
http://www.minutemansenior.org/our-services/shine

Help Lines

AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org

AIDS Action Committee of Massachusetts Hotline, 800-235-2331
www.aac.org

Al-Anon Family Groups of Massachusetts, Al-Anon, 508-366-0556
www.ma-al-anon-alateen.org

Al-Anon Family Groups of Massachusetts, Alateen, 508-366-0556
www.ma-al-anon-alateen.org

Burlington Community Life Center, Information & Referral, (Burlington residents only), 61 Center St., 781-270-1961
http://www.burlington.org/residents/community_life_center/index.php

Council of Social Concern, Information & Referral, 2 Merrimac Street, Woburn, 781-935-6495
socialconcern.org/index.php?q=node/10

Advocates’ Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
http://www.advocates.org/services/psychiatric-emergency-services

Gay, Lesbian, Bisexual and Transgender Helpline, Fenway Health, 888 340-4528
www.fenwayhealth.org/site/PageServer?pagename=FCHC_srv_services_tollfree

MASS 211, United Way of Massachusetts Bay & Merrimac Valley, 211 (dial 211)
www.mass211help.org

Massachusetts Coalition for the Homeless, 781-595-7570
http://mahomeless.org/get-helpMass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com

National Suicide Prevention Lifeline, 800-273-8255
www.suicidepreventionlifeline.org

National Eating Disorders Association Helpline, 800-931-2237
www.nationaleatingdisorders.org

National Sexual Assault Hotline, Rape, Abuse, and Incest National Network, 1-800-656-4673
www.online.rainn.org/

Parental Stress Line, Parents Helping Parents, 800-632-8188
www.parentshelpingparents.org

Safe Link, Domestic Violence Related Assistance, (multi-lingual – 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/

Samaritans of Massachusetts, (Assists teens & adults in despair), 877-870-4673
http://samaritanshope.org/our-services/247-crisis-services

Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical center and The Partnership for Drug Free Kids
Call 844-319-5999 or TEXT HOPEMA to 55753. Calls answered by trained Parent Support Specialists.

Home Health Services

Minuteman Senior Services, Home Care Program, (regional area), 24 Third Ave, Burlington, 781-272-7177
http://www.minutemansenior.org/our-services/overview

Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, home health care services, 617-776-9800
www.vnaem.org

Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org/services/index.php

Hospices

Hospice Care Inc., 100 Sylvan Road, Woburn, 781-569-2888
www.hospicecarema.org

Visiting Nurse of Middlesex East, Sawtelle Family Hospice House, 320 Haverhill Street in Reading, MA,, 781-439-6123
www.vnaofme.org

Hospitals – Local

Lahey Clinic Medical Center, 41 Mall Road, Burlington, 781-781-744-8000
www.lahey.org

Winchester Hospital, 41 Highland Avenue, Winchester, 781-729-9000
www.winchesterhospital.org

Housing Affordable

Affordable Housing Online
www.affordablehousingonline.com

ApartmentSmart.com, Inc
www.apartmentsmart.com

Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/

Mass Housing
1 Beacon Street, Boston, MA, 617-854-1000
Website contains a list of affordable rental housing. Open the MassHousing Housing list at the bottom of the web page and call the listed property manager to check availability of affordable units in the rental development.
https://www.masshousing.com/portal/server.pt/community/rental_housing/240/looking_for_an_affordable_apartment_

Housing – Subsidized

Burlington Housing Authority, 15 Birchcrest St., Burlington, 781-272-7786
http://www.burlington.org/residents/housing_authority.php

Reading Housing Authority, 22 Frank Tanner Drive, Reading, 781-944-6755
http://www.readingma.gov/housing-authority

Section 8 Housing, 877-868-0040
www.section8listmass.org

Stoneham Housing Authority, Parker Chase Road, Stoneham, 781-438-0734
http://stonehamha.org/

Wilmington Housing Authority, 41 Deming Way, Wilmington 978-658-8531

Winchester Housing Authority, 13 Westley St., Winchester, 781-721-5718
www.winchesterha.org/

Woburn Housing Authority, 59 Campbell Street, Woburn, 781-935-0818
www.woburnhousing.org

Immigrant Services

Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-281-8892
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email [email protected] with name, contact infromation, and whether the person needs help with language assistance.
http://www.newenglandjfon.org/

Legal Services

Cambridge and Somerville Legal Services (part of Greater Boston Legal Services), 617-603-2700
(Serves Arlington, Belmont, Cambridge, Somerville, Winchester & Woburn) Cases handled: Government Benefits, Mental Health and Disability Rights, Family Law (represents custodial parent where history of domestic violence exists), Employment Law (unemployment benefit appeals and Family and Medical Leave Act cases), Immigrant Law (Political asylum cases involving battered woman, unaccompanied minors, and language access issues).
www.gbls.org

Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues.
www.dlc-ma.org

Literacy Programs and Other Adult Education

Woburn ESOL Program, YMCA of Greater Boston, International Learning Center, 523 Main Street, Woburn, 781-935-6499
http://ymcaboston.org/international_learning/international_learning/woburn-esol-program

GED Program for Adults, Middlesex Community College, 781-280-3665

Parenting Education / Support

Council of Social Concern, Family Skill Building – Parenting Education Program
2 Merrimac Street, Woburn, 781-935-6495, Dean Solomon, Executive Director
www./socialconcern.org/index.php?q=node/20

Healthy Families, JF&CS, 781-693-1232
Home visiting program for first-time pregnant and/or parenting moms and dads under the age of 21. Home visits are provided weekly for the first six months of the baby’s life and then are adjusted to meet the family’s needs until the child turns three. The program works with each family to define their strengths and to set and achieve personal goals, learn about child development and parenting, and work towards becoming the parent they want to be.
http://www.jfcsboston.org/OurServices/ParentsChildren/CenterforEarlyRelationshipSupport/HealthyFamilies/tabid/416/Default.aspx

Parents Helping Parents, Watertown, 800-632-8188
Parental Stress Line & parenting support groups available throughout Greater Boston Area
www.parentshelpingparents.org

First Connections, JRI, Concord, 978-287-0221
Provides support to families with children birth through age 8 in eleven metro-west communities including Acton, Bedford, Boxborough, Carlisle, Concord, Harvard, Lincoln, Littleton, Maynard, Sudbury, and Westford.
http://www.jri.org/services/behavioral-health-and-trauma-services/community-based-behavioral-health-services/first-connections

Rape Crisis Centers/Programs

Boston Area Rape Crisis Center, 99 Bishop Richard Allen Dr., Cambridge, Hotline: 800-841-8371
www.barcc.org

Center for Violence Prevention & Recovery, Beth Israel Deaconess Medical Center, 330 Brookline Ave., Boston, 617-667-8141
http://www.bidmc.org/Centers-and-Departments/Departments/Patient-And-Family-Care-Services/Social-Work/Social-Work-Programs/Center-for-Violence-Prevention-and-Recovery.aspx

Senior Services

Burlington Council on Aging, 61 Center Street, 2^nd Floor, Burlington, 781-270-1950

http://www.burlington.org/residents/council_on_aging/index.php

Executive Office of Elder Services, Elder Services Assistance Information, 800-243-4636
(Connection to elder services assistance programs, such as elder services agency, prescription advantage, health care information and reporting of abuse and neglect)
http://www.mass.gov/elders/

Minuteman Senior Services, Family Caregiver Support Program, 26 crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities. As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions cal 781-221-7063.)
http://www.minutemansenior.org/our-services/caregiver-support

Minuteman Senior Services, Home Care Program, (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177, http://www.minutemansenior.org/our-services/home-care/

Mass Health, Money Follows the Person, 800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/mfp-demonstration/
(Provides various forms of assistance to eligible adults transitioning from long-term care back into the community)

Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 800-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services

Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, Home Health Care Services, 617-776-9800, www.vnaem.org

Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org

Woburn Council on Aging, Veterans Memorial Senior Center, 144 School Street, Woburn, 781-897-5960
www.cityofwoburn.com/index.aspx?NID=140

Elder Abuse Hotline, 1-800-922-2275
http://www.mass.gov/elders/service-orgs-advocates/protective-services-program.html

Special Education

Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, (birth – 3 years), 781-932-2888
www.thomchild.org

Winchester School System, Special Education Department, 19 Brantwood Rd., Winchester, 781-721-7015
http://www.winspecialedpac.com/specialEd.html

Woburn School System, Special Education Department, 55 Locust St., Woburn, 781-937-8233 ext. 11251
http://www.edline.net/pages/WPS/Design_Resources/EDT000_Template/Main_Nav0/Departments/Special-Education

Substance Abuse Services – Community Residences, Halfway Houses, Sober Houses

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.php http://www.casparinc.org/programs/emergency-services/

CASPAR House, Somerville, MA, 617-661-0600

Eastern Middlesex Alcoholism Service (Male), 12 Cedar Street, Malden, 781-321-2600
http://citehealth.com/rehab-centers/massachusetts/cities/malden/eastern-middlesex-alcoholism-services

Middlesex Human Service Agency, 50 Prospect St. Waltham, 781-894-6110
www.mhsainc.org/programs.htm

Mass. Transitional Housing, (Sober Homes), 800-334-8893
whttp://www.transitionalhousing.org/state/massachusetts

Substance Abuse Services – Day Treatment Programs

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.php

Woburn Wellness, 53 Cummings park, Woburn, MA, 339-999-2722
https://www.woburnwellness.com/services

Substance Abuse Services – Help Line (I&R)

Addiction-Treatment.com
http://www.addiction-treatment.com/find/alcohol/woburn-ma/

Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com

Recovery.org
http://www.recovery.org/browse/Woburn-ma/

Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical Center and The Partnership for Drug Free Kids
Call 844-319-5999 or Text HOPEMA to 55753. Calls are answered by trained Family Support Specialists.

Substance Abuse Services – Outpatient

Arbour Counseling Services, 500 West Cummings Park, Woburn, 800-222-2237
http://www.arbourhealth.com/about/substance-abuse-treatment/

Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/programs-and-services.php

Riverside Outpatient Center at Wakefield, 338 Main Street, Wakefield, 781-246‑2010
www.riversidecc.org/noreast.html

Woburn Wellness, 53 Cummings Park, Woburn, MA 339-999-2722
https://www.woburnwellness.com/services

Substance Abuse Services – Self-Help Groups

AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org

Al-Anon Family Groups of Massachusetts, 508-366-0556
www.ma-al-anon-alateen.org/

Alateen, 508-366-0556
www.ma-al-anon-alateen.org/

Supervised Visitation Services

Alternative House, Lowell, 978-937-5777, https://www.alternative-house.org/visitation-center

Center for Achieving Balance for Children & Families, Medford, 781-350-4430, http://parentingsupport.net/supervised-parenting-time/

Family & Community Resources, Brockton, 508-583-6498, http://www.fcr-ma.org/services.htm#Supervised

KidsSpace, SMOC, Framingham, 508-962-2643, http://smoc.org/pdf/KidSpace%20Flyer.pdf

Meeting Place, Riverside Community Care, Cambridge, 617-354-2275
http://www.riversidecc.org/services-for-communities/domestic-violence-services/meeting-place/

Family Visitation Center, NFI Massachusetts, Haverhill, 978-937-5777
http://www.nfima.org/services/ambulatory-services/family-support-stabilization/

Thrift Shops

First Baptist Church Thrift Shop, 3 Winn Street, Woburn, Thursday 10:30 a.m. to 1:30 p.m., 781-933-3008
http://www.fbcwoburn.org/thriftstore.html

St. Charles Thrift Shop, 280 Main Street, Woburn, Tuesday 10 AM – 2 PM, 781-933-0300
http://www.sccwoburn.com/parishlife.html

Trinity Episcopal Church Thrift Shop, 535 Main Street, Woburn, Friday 9AM – 2PM, 781-935-0219
http://www.trinityofwoburn.info/ministries/community-outreach/

Salvation Army Thrift Store, 625 Main Street, Wilmington, 978-988-9488, M- Sat. 9 – 5:30

Transportation

The Ride, (MBTA subsidized transportation for disabled).
www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
800-533-6282 to obtain application
888-844-0355 to add $ to account

Veteran’s Transportation Service, 877-765-7433 (to arrange transportation)
http://veteranstheride.com/

Woburn Council on Aging, Senior Discount Taxi Program, 781-897-5970
http://cityofwoburn.com/index.aspx?NID=141

Woburn Council on Aging, Van Service, 781-897-5964
http://cityofwoburn.com/index.aspx?NID=141

Veterans’ Services

New England Center for Homeless Veterans, 17 Court Street, Boston, 800-365-3665
Education, Support, Employment, Housing
www.nechv.org

U.S. Department of Veterans Affairs, 800-827-1000
www.vba.va.gov/VBA/

Veterans’ Services Department, Town of Burlington, 781-270-1959
http://www.burlington.org/community_development/veterans_services.php

Veterans’ Services Department, Town of Wilmington, 978-694-2040
http://www.town.wilmington.ma.us/Pages/WilmingtonMA_Veterans/index

Veterans’ Services Department, Town of Winchester, 781-721-7118
http://www.winchester.us/227/Veterans

Veterans’ Services Department, City of Woburn, 781-897-5825
www.cityofwoburn.com/index.aspx?nid=116

Volunteer Emergency Assistance Services

Neighbor Brigade. A network of volunteers founded to help neighbors beset by serious illness, catastrophic injury, or any tragic event. Services include delivering meals, running quick household errands, and more. Free of Charge. Go to website, lookup under “Find A Chapter’ to see if your community is listed, and then contact the chapter leader by email. Woburn has a chapter.
www.neighborbrigade.org

Youth Activity Programs

Big Brothers Big Sisters of Massachusetts Bay, 55 Federal Street, 5^th Floor, Boston, 617-542-9090
www.bbbsmb.org

Big Sister Association of Greater Boston, 161 Massachusetts Ave., Boston, 617-236-8060
www.bigsister.org

Boys and Girls Club of Woburn, 1 Charles Gardner Lane, Woburn, 781-935-3777
http://www.bgcwoburn.org/

Boy Scouts of America, Boston Minuteman Council, Milton, 617-615-0004
www.bsaboston.org

Girl Scouts of Eastern Massachusetts, Boston, 617-482-1078
www.girlscoutseasternmass.org

Local church groups, sports leagues, and extra-curricular after school activities

North Suburban YMCA 137 Lexington St., Woburn, 781-935-3270
www.ymcaboston.org/woburn

Social Capital Inc., Woburn Youth Council, 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org

Woburn Recreation Department, 10 Common Street, Woburn, 781-897-5805
http://www.woburnrec.com/info/default.aspx

Community Resource Directory – Information & Referral
Last Updated 05/05/2020

(Please note that Council of Social Concern only provides links to the websites of the organizations
listed and is in no way responsible for their content or the services those organizations provide.)

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