Foster Care
Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
http://www.mass.gov/eohhs/gov/departments/dcf/foster-care/
Fuel and Utility Assistance
Catholic Charities of Greater Boston, (Emergency assistance for rent, mortgage and utilities 617-506-6600
http://www.ccab.org/?q=basic-needs
Citizens Energy Oil Heating Program, 877-563-4645 (natural gas/oil/kerosene)
(deadline for applications is the last Friday in February. Deliveries must be made by April 30th.)
www.citizensenergy.com/english/pages/OilHeatProgram
Eversource, Discount Rate Program, 800-566-2080
https://www.eversource.com/Content/ema-e/residential/programs-services/financial-assistance/discount-rate
Eversource, NUStart Program (arrears management help with past due bills) 866-315-2496
http://www.nstaronline.com/residential/customer_information/financial_assistance/
Masssachusetts Good Neighbor Energy Fund, through Salvation Army, 800-334-3047 (electric, gas, oil)
(starts accepting emergency applications in December)
http://www.magoodneighbor.org/assistance.html
National Grid, Discount Rate Program, 800-322-3223
www.nationalgridus.com/masselectric/home/rates/4_lowincome.asp
National Grid, Arrears Management Program (help with past due bills), 800-322-3223
http://www.needhelppayingbills.com/html/national_grid_bills___low_inco.html
People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Youth and Family Services)
www.peoplehelpingpeopleinc.org
ABCD, Low Income Home Energy Assistance Program (oil, gas, and electric heat, and non-subsidized rent if heat is included in rent), 781-322-6284
Program runs November 1 to April 30. Appointments available at the Woburn Senior Center. Call ABCD at 781-322-6284 for an appointment.
https://bostonabcd.org/service/fuel-assistance/
Wilmington Community Fund, Wilmington, (Emergency relief assistance for Wilmington residents), 978-658-7425 http://www.commfund.org/emergency-relief-assistance.html
Furniture Assistance
Mission of Deeds, Reading, 781-944-9797 (Accepts only pre-screened agency referrals. Clients “should not” call directly)
http://missionofdeeds.org/referring-agencies/
Salvation Army, 625 Main Street, Wilmington, 978-988-9488, M-Sat, 9:30 to 6:00,
http://www.salvationarmyusa.org/usn/plugins/gdosCenterSearch?query=01801&mode=query_1&limit=20
Health Promotion / Health Resources
AIDS Action Committee Hotline, 800-235-2331
www.aac.org
Center for Young Women’s Health, 333 Longwood Ave., 5th floor, Boston, 617-355-2994
www.youngwomenshealth.org
Healthy Start, (Low income pregnant women) 800-841-2900
https://www.pparx.org/prescription_assistance_programs/healthy_start_program
Health Quarters, 247 Main Street, Reading, 781-944-8325
www.healthq.org
Immunization Services, City/Town Public Health Nurses, Woburn residents call 781-933-8891
Lead Paint Screening Services, Local Public Health Nurses, Woburn residents call 781-933-8891
Mass. Health Customer Service, 800-841-2900
http://www.mass.gov/eohhs/provider/insurance/masshealth/claims/customer-services/masshealth-customer-service.html
Massachusetts Alliance for Teen Pregnancy, 105 Chauncy St. 8th Floor, Boston, MA, 617- 482-9122
www.massteenpregnancy.org
Health Insurance & Prescription Drugs – Subsidized
Children’s Medical Security Plan, 800-909-2677, (children only)
www.cmspkids.com
Massachusetts Health Connector, 877-623-6765
https://www.mahealthconnector.org/get-started
Mass Health (Medicaid), Customer Service Center, (low-income only), 800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/apply-for-masshealth.html
Needy Meds, (Prescription Drug Discounts)
needymeds.org
Prescription Advantage, (Massachusetts discount program for prescription drugs for elderly 65+ and eligible disabled individuals), 800-243-4636 (call to check on eligibility criteria and open enrollment period),
http://www.mass.gov/elders/healthcare/prescription-advantage/
SHINE (Serving the Health Needs of Everyone), 800-243-4636 x3
(Free health insurance information, counseling, and assistance for people with Medicare)
http://www.minutemansenior.org/our-services/shine
Help Lines
AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org
AIDS Action Committee of Massachusetts Hotline, 800-235-2331
www.aac.org
Al-Anon Family Groups of Massachusetts, Al-Anon, 508-366-0556
www.ma-al-anon-alateen.org
Al-Anon Family Groups of Massachusetts, Alateen, 508-366-0556
www.ma-al-anon-alateen.org
Burlington Community Life Center, Information & Referral, (Burlington residents only), 61 Center St., 781-270-1961
http://www.burlington.org/residents/community_life_center/index.php
Council of Social Concern, Information & Referral, 2 Merrimac Street, Woburn, 781-935-6495
socialconcern.org/index.php?q=node/10
Advocates’ Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
http://www.advocates.org/services/psychiatric-emergency-services
Gay, Lesbian, Bisexual and Transgender Helpline, Fenway Health, 888 340-4528
www.fenwayhealth.org/site/PageServer?pagename=FCHC_srv_services_tollfree
MASS 211, United Way of Massachusetts Bay & Merrimac Valley, 211 (dial 211)
www.mass211help.org
Massachusetts Coalition for the Homeless, 781-595-7570
http://mahomeless.org/get-helpMass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com
National Suicide Prevention Lifeline, 800-273-8255
www.suicidepreventionlifeline.org
National Eating Disorders Association Helpline, 800-931-2237
www.nationaleatingdisorders.org
National Sexual Assault Hotline, Rape, Abuse, and Incest National Network, 1-800-656-4673
www.online.rainn.org/
Parental Stress Line, Parents Helping Parents, 800-632-8188
www.parentshelpingparents.org
Safe Link, Domestic Violence Related Assistance, (multi-lingual – 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
http://www.casamyrna.org/safelink-home/
Samaritans of Massachusetts, (Assists teens & adults in despair), 877-870-4673
http://samaritanshope.org/our-services/247-crisis-services
Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical center and The Partnership for Drug Free Kids
Call 844-319-5999 or TEXT HOPEMA to 55753. Calls answered by trained Parent Support Specialists.
Home Health Services
Minuteman Senior Services, Home Care Program, (regional area), 24 Third Ave, Burlington, 781-272-7177
http://www.minutemansenior.org/our-services/overview
Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, home health care services, 617-776-9800
www.vnaem.org
Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org/services/index.php
Hospices
Hospice Care Inc., 100 Sylvan Road, Woburn, 781-569-2888
www.hospicecarema.org
Visiting Nurse of Middlesex East, Sawtelle Family Hospice House, 320 Haverhill Street in Reading, MA,, 781-439-6123
www.vnaofme.org
Hospitals – Local
Lahey Clinic Medical Center, 41 Mall Road, Burlington, 781-781-744-8000
www.lahey.org
Winchester Hospital, 41 Highland Avenue, Winchester, 781-729-9000
www.winchesterhospital.org
Housing Affordable
Affordable Housing Online
www.affordablehousingonline.com
ApartmentSmart.com, Inc
www.apartmentsmart.com
Home Start
105 Chauncy Street, Suite 502, Boston, MA, 617-542-0338
552 Massachusetts Ave., Suite 208A, Cambridge, MA, 617.234.5340
Prevention, Housing Search, Stabilization
http://homestart.org/about/services/
Mass Housing
1 Beacon Street, Boston, MA, 617-854-1000
Website contains a list of affordable rental housing. Open the MassHousing Housing list at the bottom of the web page and call the listed property manager to check availability of affordable units in the rental development.
https://www.masshousing.com/portal/server.pt/community/rental_housing/240/looking_for_an_affordable_apartment_
Housing – Subsidized
Burlington Housing Authority, 15 Birchcrest St., Burlington, 781-272-7786
http://www.burlington.org/residents/housing_authority.php
Reading Housing Authority, 22 Frank Tanner Drive, Reading, 781-944-6755
http://www.readingma.gov/housing-authority
Section 8 Housing, 877-868-0040
www.section8listmass.org
Stoneham Housing Authority, Parker Chase Road, Stoneham, 781-438-0734
http://stonehamha.org/
Wilmington Housing Authority, 41 Deming Way, Wilmington 978-658-8531
Winchester Housing Authority, 13 Westley St., Winchester, 781-721-5718
www.winchesterha.org/
Woburn Housing Authority, 59 Campbell Street, Woburn, 781-935-0818
www.woburnhousing.org
Immigrant Services
Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-281-8892
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email [email protected] with name, contact infromation, and whether the person needs help with language assistance.
http://www.newenglandjfon.org/
Legal Services
Cambridge and Somerville Legal Services (part of Greater Boston Legal Services), 617-603-2700
(Serves Arlington, Belmont, Cambridge, Somerville, Winchester & Woburn) Cases handled: Government Benefits, Mental Health and Disability Rights, Family Law (represents custodial parent where history of domestic violence exists), Employment Law (unemployment benefit appeals and Family and Medical Leave Act cases), Immigrant Law (Political asylum cases involving battered woman, unaccompanied minors, and language access issues).
www.gbls.org
Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues.
www.dlc-ma.org
Justice For Our Neighbors (JFON) Immigration Legal Clinic, United Methodist Church, 523 Main Street, Woburn, MA, 781-281-8892
Provides legal advice and advocacy for low-income immigrants.
Call and leave a message in English or email [email protected] with name, contact infromation, and whether the person needs help with language assistance.
http://www.newenglandjfon.org/
Literacy Programs and Other Adult Education
Woburn ESOL Program, YMCA of Greater Boston, International Learning Center, 523 Main Street, Woburn, 781-935-6499
http://ymcaboston.org/international_learning/international_learning/woburn-esol-program
GED Program for Adults, Middlesex Community College, 781-280-3665
Parenting Education / Support
Council of Social Concern, Family Skill Building – Parenting Education Program
2 Merrimac Street, Woburn, 781-935-6495, Dean Solomon, Executive Director
www./socialconcern.org/index.php?q=node/20
Healthy Families, JF&CS, 781-693-1232
Home visiting program for first-time pregnant and/or parenting moms and dads under the age of 21. Home visits are provided weekly for the first six months of the baby’s life and then are adjusted to meet the family’s needs until the child turns three. The program works with each family to define their strengths and to set and achieve personal goals, learn about child development and parenting, and work towards becoming the parent they want to be.
http://www.jfcsboston.org/OurServices/ParentsChildren/CenterforEarlyRelationshipSupport/HealthyFamilies/tabid/416/Default.aspx
Parents Helping Parents, Watertown, 800-632-8188
Parental Stress Line & parenting support groups available throughout Greater Boston Area
www.parentshelpingparents.org
First Connections, JRI, Concord, 978-287-0221
Provides support to families with children birth through age 8 in eleven metro-west communities including Acton, Bedford, Boxborough, Carlisle, Concord, Harvard, Lincoln, Littleton, Maynard, Sudbury, and Westford.
http://www.jri.org/services/behavioral-health-and-trauma-services/community-based-behavioral-health-services/first-connections
Rape Crisis Centers/Programs
Boston Area Rape Crisis Center, 99 Bishop Richard Allen Dr., Cambridge, Hotline: 800-841-8371
www.barcc.org
Center for Violence Prevention & Recovery, Beth Israel Deaconess Medical Center, 330 Brookline Ave., Boston, 617-667-8141
http://www.bidmc.org/Centers-and-Departments/Departments/Patient-And-Family-Care-Services/Social-Work/Social-Work-Programs/Center-for-Violence-Prevention-and-Recovery.aspx
Senior Services
Burlington Council on Aging, 61 Center Street, 2nd Floor, Burlington, 781-270-1950
http://www.burlington.org/residents/council_on_aging/index.php
Executive Office of Elder Services, Elder Services Assistance Information, 800-243-4636
(Connection to elder services assistance programs, such as elder services agency, prescription advantage, health care information and reporting of abuse and neglect)
http://www.mass.gov/elders/
Minuteman Senior Services, Family Caregiver Support Program, 26 crosby Drive, Bedford, MA 781-272-7177
Provides resources, education, guidance, training and empowerment to those caring for older adults, and people with disabilities. As part of the program they provide one-time only scholarships, of up to $500, to those in-need of a service or support that would enhance their role as a caregiver, when other resources have been exhausted. (For Scholarship Program questions cal 781-221-7063.)
http://www.minutemansenior.org/our-services/caregiver-support
Minuteman Senior Services, Home Care Program, (regional area), 26 Crosby Drive., Bedford, MA, 781-272-7177, http://www.minutemansenior.org/our-services/home-care/
Minuteman Senior Services, Meals On Wheels, 26 Crosby Drive., Bedford, MA, 781-272-7177
http://www.minutemansenior.org/our-services/senior-nutrition/meals-on-wheels
( Home delivered meals for homebound seniors)
Mass Health, Money Follows the Person, 800-841-2900
http://www.mass.gov/eohhs/consumer/insurance/mfp-demonstration/
(Provides various forms of assistance to eligible adults transitioning from long-term care back into the community)
Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 26 Crosby Drive., Bedford, MA, 800-922-2275
http://www.minutemansenior.org/our-services/elder-protective-services
SHINE (Serving the Health Needs of Everyone), 800-243-4636 x3
(Free health insurance information, counseling, and assistance for people with Medicare)
http://www.minutemansenior.org/our-services/shine
Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, Home Health Care Services, 617-776-9800, www.vnaem.org
Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org
Woburn Council on Aging, Veterans Memorial Senior Center, 144 School Street, Woburn, 781-897-5960
www.cityofwoburn.com/index.aspx?NID=140
Elder Abuse Hotline, 1-800-922-2275
http://www.mass.gov/elders/service-orgs-advocates/protective-services-program.html
Special Education
Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, (birth – 3 years), 781-932-2888
www.thomchild.org
Winchester School System, Special Education Department, 19 Brantwood Rd., Winchester, 781-721-7015
http://www.winspecialedpac.com/specialEd.html
Woburn School System, Special Education Department, 55 Locust St., Woburn, 781-937-8233 ext. 11251
http://www.edline.net/pages/WPS/Design_Resources/EDT000_Template/Main_Nav0/Departments/Special-Education
Substance Abuse Services – Community Residences, Halfway Houses, Sober Houses
Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.phphttp://www.casparinc.org/programs/emergency-services/
CASPAR House, Somerville, MA, 617-661-0600
Eastern Middlesex Alcoholism Service (Male), 12 Cedar Street, Malden, 781-321-2600
http://citehealth.com/rehab-centers/massachusetts/cities/malden/eastern-middlesex-alcoholism-services
Middlesex Human Service Agency, 50 Prospect St. Waltham, 781-894-6110
www.mhsainc.org/programs.htm
Mass. Transitional Housing, (Sober Homes), 800-334-8893
whttp://www.transitionalhousing.org/state/massachusetts
Substance Abuse Services – Day Treatment Programs
Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/locations.php
Woburn Wellness, 53 Cummings park, Woburn, MA, 339-999-2722
https://www.woburnwellness.com/services
Substance Abuse Services – Help Line (I&R)
Addiction-Treatment.com
http://www.addiction-treatment.com/find/alcohol/woburn-ma/
Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com
Recovery.org
http://www.recovery.org/browse/Woburn-ma/
Statewide Call-in-line for Caretakers of Children Struggling with Substance Abuse
The Grayken Center for Addiction at Boston Medical Center and The Partnership for Drug Free Kids
Call 844-319-5999 or Text HOPEMA to 55753. Calls are answered by trained Family Support Specialists.
Substance Abuse Services – Outpatient
Arbour Counseling Services, 500 West Cummings Park, Woburn, 800-222-2237
http://www.arbourhealth.com/about/substance-abuse-treatment/
Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn, 781-932-0649 or 800-468-4358
http://www.bournewood.com/programs-and-services.php
Riverside Outpatient Center at Wakefield, 338 Main Street, Wakefield, 781-246‑2010
www.riversidecc.org/noreast.html
Woburn Wellness, 53 Cummings Park, Woburn, MA 339-999-2722
https://www.woburnwellness.com/services
Substance Abuse Services – Self-Help Groups
AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org
Al-Anon Family Groups of Massachusetts, 508-366-0556
www.ma-al-anon-alateen.org/
Alateen, 508-366-0556
www.ma-al-anon-alateen.org/
Supervised Visitation Services
Alternative House, Lowell, 978-937-5777, https://www.alternative-house.org/visitation-center
Center for Achieving Balance for Children & Families, Medford, 781-350-4430, http://parentingsupport.net/supervised-parenting-time/
Family & Community Resources, Brockton, 508-583-6498, http://www.fcr-ma.org/services.htm#Supervised
KidsSpace, SMOC, Framingham, 508-962-2643, http://smoc.org/pdf/KidSpace%20Flyer.pdf
Meeting Place, Riverside Community Care, Cambridge, 617-354-2275
http://www.riversidecc.org/services-for-communities/domestic-violence-services/meeting-place/
Family Visitation Center, NFI Massachusetts, Haverhill, 978-937-5777
http://www.nfima.org/services/ambulatory-services/family-support-stabilization/
Thrift Shops
First Baptist Church Thrift Shop, 3 Winn Street, Woburn, Thursday 10:30 a.m. to 1:30 p.m., 781-933-3008
http://www.fbcwoburn.org/thriftstore.html
St. Charles Thrift Shop, 280 Main Street, Woburn, Tuesday 10 AM – 2 PM, 781-933-0300
http://www.sccwoburn.com/parishlife.html
Trinity Episcopal Church Thrift Shop, 535 Main Street, Woburn, Friday 9AM – 2PM, 781-935-0219
http://www.trinityofwoburn.info/ministries/community-outreach/
Salvation Army Thrift Store, 625 Main Street, Wilmington, 978-988-9488, M- Sat. 9 – 5:30
Transportation
The Ride, (MBTA subsidized transportation for disabled).
www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
800-533-6282 to obtain application
888-844-0355 to add $ to account
Veteran’s Transportation Service, 877-765-7433 (to arrange transportation)
http://veteranstheride.com/
Woburn Council on Aging, Senior Discount Taxi Program, 781-897-5970
http://cityofwoburn.com/index.aspx?NID=141
Woburn Council on Aging, Van Service, 781-897-5964
http://cityofwoburn.com/index.aspx?NID=141
Veterans’ Services
New England Center for Homeless Veterans, 17 Court Street, Boston, 800-365-3665
Education, Support, Employment, Housing
www.nechv.org
U.S. Department of Veterans Affairs, 800-827-1000
www.vba.va.gov/VBA/
Veterans’ Services Department, Town of Burlington, 781-270-1959
http://www.burlington.org/community_development/veterans_services.php
Veterans’ Services Department, Town of Wilmington, 978-694-2040
http://www.town.wilmington.ma.us/Pages/WilmingtonMA_Veterans/index
Veterans’ Services Department, Town of Winchester, 781-721-7118
http://www.winchester.us/227/Veterans
Veterans’ Services Department, City of Woburn, 781-897-5825
www.cityofwoburn.com/index.aspx?nid=116
Volunteer Emergency Assistance Services
Neighbor Brigade. A network of volunteers founded to help neighbors beset by serious illness, catastrophic injury, or any tragic event. Services include delivering meals, running quick household errands, and more. Free of Charge. Go to website, lookup under “Find A Chapter’ to see if your community is listed, and then contact the chapter leader by email. Woburn has a chapter.
www.neighborbrigade.org
Youth Activity Programs
Big Brothers Big Sisters of Massachusetts Bay, 55 Federal Street, 5th Floor, Boston, 617-542-9090
www.bbbsmb.org
Big Sister Association of Greater Boston, 161 Massachusetts Ave., Boston, 617-236-8060
www.bigsister.org
Boys and Girls Club of Woburn, 1 Charles Gardner Lane, Woburn, 781-935-3777
http://www.bgcwoburn.org/
Boy Scouts of America, Boston Minuteman Council, Milton, 617-615-0004
www.bsaboston.org
Girl Scouts of Eastern Massachusetts, Boston, 617-482-1078
www.girlscoutseasternmass.org
Local church groups, sports leagues, and extra-curricular after school activities
North Suburban YMCA 137 Lexington St., Woburn, 781-935-3270
www.ymcaboston.org/woburn
Social Capital Inc., Woburn Youth Council, 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org
Woburn Recreation Department, 10 Common Street, Woburn, 781-897-5805
http://www.woburnrec.com/info/default.aspx
Community Resource Directory – Information & Referral
Last Updated 05/05/2020
(Please note that Council of Social Concern only provides links to the websites of the organizations
listed and is in no way responsible for their content or the services those organizations provide.)