Community Resource Directory - Information & Referral
Last Updated 5/13/2013
(Please note that Council of Social Concern only provides links to the websites of the organizations
listed and is in no way responsible for their content or the services those organizations provide.)
Adoption (Public)
Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
www.mass.gov/?pageID=eohhs2subtopic&L=4&sid=Eeohhs2&L0=Home&L1=Consumer&L2=Family+Services&L3=Adoption
Anger Management
Aggression Replacement Training, by Edward Bleu, Woburn, 781-718-5258
Anger Management Group, by Bay State Anger Management, at Center For Health Resources
3 Baldwin Green Common, Suite 303, Woburn, 978-459-4884
www.angermanaged.com
Emerge, 2464 Mass. Ave., Suite 101, Cambridge, 617-547-9879
www.emergedv.com/anger.html
Child Abuse & Neglect (Reporting)
Child Abuse Hotline (reporting after hours, weekends, and holidays), Judge Baker Children’s Center, 800-792-5200 www.jbcc.harvard.edu/programs/hotline.htm
Massachusetts Department of Children & Families, (reporting M-F, 9-5), Cambridge Area Office,
810 Memorial Drive, Cambridge, 617-520-8700
www.mass.gov/?pageID=eohhs2terminal&L=5&L0=Home&L1=Consumer&L2=Family+Services&L3=Violence%2c+Abuse+or+Neglect&L4=Child+Abuse+and+Neglect&sid=Eeohhs2&b=terminalcontent&f
=dss_c_can_reporting&csid=Eeohhs2
Child Care (Head Start)
Woburn Creative Start, Communities United, 4G Gill Street, Woburn, 781-932-0260
www.communitiesunitedinc.org/woburn.html
Child Care (School Age)
After School Club, Lutheran Church of the Redeemer, 60 Forest Park Road, Woburn, 781-937-7670
www.theafterschoolclub.org/
North Suburban YMCA, School Age Child Care Program, Woburn site: 781-935-3270
www.ymcaboston.org/main/programs/child_care/north_suburban_-_plympton_after_school/
North Suburban YMCA, School Age Child Care Program, Burlington Site: 781-272-7750
www.ymcaboston.org/main/programs/child_care/north_suburban_-_burlington_extended_day/
Kids Corner, Winchester After School Program, 263 Main Street, Winchester, 781-721-1514
www.kidscornerwinchester.org
Child Care (Subsidized & Private)
Council of Social Concern, Children's Center, (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x219, Barbara Tumbarello, Program Director
www.socialconcern.org/index.php?q=node/18
Council of Social Concern, Family Childcare System (4 weeks to 5 years), 2 Merrimac Street, Woburn
781-935-6495, x218, Sandy Allen, Program Director
www.socialconcern.org/index.php?q=node/19
North Suburban YMCA, 781-938-9622
www.ymcaboston.org/woburn/programs/child_care/north_suburban_ymca_childrens_center/
Child Care (Voucher Agencies)
Child Care Circuit, (Voucher Management Agency), 190 Hampshire St., Lawrence, MA 01840, 800-660-2868
http://www.childcarecircuit.org
Civic Engagement
Social Capital Inc., 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org
Counseling/Mental Health - Emergency Service
Advocates' Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
www.mass.gov/?pageID=eohhs2terminal&L=5&L0=Home&L1=Government&L2=Departments
+and+Divisions&L3=Department+of+Mental+Health&L4=DMH+Offices&sid=Eeohhs2&b
=terminalcontent&f=dmh_g_directory_metro_suburban&csid=Eeohhs2
(web site lists contacts for Mass. mental health crisis teams)
Counseling/Mental Health - In-Patient Services
Lawrence Memorial Hospital of Medford, 170 Governors Ave, Medford, Central Intake Line,781-979-3315, 24/7, www.hallmarkhealth.org/behavioral.html
Counseling/Mental Health - Outpatient Services
Arbour Counseling Services, 500 West Cummings Park, Suite 3900, Woburn, 781-932-8114 www.arbourhealth.com/counseling woburn.pdf
Burlington Community Life Center (Burlington teens and young adults only), 61 Center St., 2nd floor, Burlington, 781-270-1961 www.burlington.org/bclc.htm
Lahey Medical Center, Social Work Department, 41 Mall Road, Burlington, 781-744-3496 (voice recording system for referrals)
www./lahey.org/Medical/PsychBehav/Index_Psyc.asp
New Beginnings Counseling Service, 280 Main Street, #1, Stoneham, 781-438-0038
www.newbeginningscounselingservice.com
Psychological Care Associates, 12 Alfred Street, Woburn, 781-646-0500
www.psychologicalcareassociates.org
Woburn Counseling Associates, 8 Cedar St., Woburn, 781-938-5954
Children’s Supplies and Necessities (clothing, furniture, toys, school supplies etc.)
Cradles to Crayons, Quincy, 617-471-8417 (clients should not call directly – agency referrals only)
www.cradlestocrayons.org
Debt Reduction Assistance
Consumer Credit Counseling Service, Money Management International, 400 West Cummings Park, Woburn, 866-889-9347 www.moneymanagement.org/Locations/index.asp#MASSACHUSETTS
Disabled Assistance Services
DEAF, Inc., 617-254-4041 (Services for the deaf and hard of hearing)
www.deafinconline.org/services
Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues
www.dlc-ma.org
Disability Help-Line, 800-244-2756
Easter Seals of Massachusetts
www.ma.easterseals.com
Home LINKS (Live Independently Navigating Key Services), 800-493-9255
www.nationalmssociety.org/chapters/MAM/index.aspx
Hospital Equipment Loan Program, SMD Charity Fund, 142 Pleasant Street, Malden, MA, 781-322-1052
Pickup and Return of Equipment, Saturday 9:00 AM to 12 Noon. Located at the rear entrance to the Masonic Lodge Building. Take a left into the driveway beside 123 Exchange Street.
www.goodsamaritanlodge.org/h_e_l_p_.htm
MAB Community Services, 200 Ivy Street, Brookline, MA, 617-738-5110
http://www.mabcommunity.org/
(Multiple services for the Blind and visually impaired)
Mass. Assistive Technology Loan Program, 508-751-6431
Mass. Assistive Technology Regional Center 800-244-2756 ext.634
Mass. Commission for the Blind, 800-392-6450, 617-727-5550
www.mass.gov/mcb
(Multiple services available for the blind)
Massachusetts Commission for the Deaf & Hard of Hearing, 800-882-1155 Voice, 800-530-7570 TTY
http://www.mass.gov/?pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=Massachusetts
+Commission+for+the+Deaf+and+Hard+of+Hearing&sid=Eeohhs2
(Multiple services available for the deaf and hard of hearing, including interpreter services)
Mass. Disabled Persons’ Protection Commission, Hotline 800-426-9009, 617-727-6465, 50 Ross Way, Quincy, MA www.mass.gov/dppc
(Investigates allegations of caretaker abuse to a disabled persons ages 18-59)
Massachusetts Network of Information Providers for People with Disabilities, Information & Referral, 800-642-0249 www.disabilityinfo.org
Mass. Office of Disability, Client Assistance Program, 800-322-2020, 617 727 7440
www.mass.gov/mod/ClientAssistance.html
(Provides advocacy and information)
Mass. Rehabilitation Commission, Community Services Program
www.mass.gov/mrc
Assistive Technology Program, 617-204-3813
Home Care and Personal Assistance Programs, (ages 18-59), 617-204-3853
Independent Living Center Services, (I&R, Peer Counseling), 617-204-3851
Independent Living Programs for individuals turning 22, 617-204-3851
Housing and Supportive Living Programs, 617-204-3851
Protective Services for people with disabilities who may be abused by caretaker, 508-823-2874
Brain Injury and Statewide Specialized Community Services (BISSCS) 617-204-3852
Mass. Rehabilitation Commission, Disability Determination Services (for SSI, SSDI), 800-442-7200
www.mass.gov/?pageID=eohhs2subtopic&L=4&L0=Home&L1=Consumer&L2=Disability+Services&L3=Disability+Determination
+Services+(DDS)&sid=Eeohhs2
Mass. Rehabilitation Commission, Vocational Rehabilitation Program (All disabilities except blindness)
157 Pleasant St., Malden, 781-324-7160
www.mass.gov/?pageID=eohhs2subtopic&L=4&sid=Eeohhs2&L0=Home&L1=Consumer&L2=Disability+Services&L3
=Vocational+Rehabilitation+Services
Mass Rehabilitation Commission
MassMatch (Massachusetts Initiative to Maximize Assisted Technology in Consumer’s Hands) 866-682-9955
www.massmatch.org
Muscular Dystrophy Association, 978-720-2800
www.mda.org
National Multiple Sclerosis Society, Central New England Chapter, 781-890-4990
NuPath, Inc., 147 New Boston St., Woburn, 781-935-7057, Services for the developmentally disabled
www.nupathinc.org
Social Security Disability Insurance (SSDI, disability income, ages 18-65), (617) 591-8023, 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville, MA
www.ssa.gov/pgm/links_disability.htm
Supplemental Security Income (SSI, disability income, low-income, all ages), (617) 591-8023, 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville, MA
www.ssa.gov/pgm/links_ssi.htm
Supportive Living Inc., 400 West Cummings Park, Woburn, 781-937-3199
Services for the disabled with head injuries.
www.supportivelivinginc.org/
United Cerebral Palsy / Metro Boston, 71 Arsenal Street, Watertown MA, 617-926-5480
www.ucpboston.org
Wheelchair Recycler Program, 9 Summer Street, Ashland, MA 508-460-6328
(Offers refurbished pre-owned power wheelchairs and electric scooters at low cost.)
www.wheelchairrecycler.org
Domestic Violence - Batterer Counseling Services
Emerge, 2464 Mass. Ave. Suite 101, Cambridge, 617-547-9879
www.emergedv.com/education.html
Domestic Violence - Victim Support Services
Middlesex Probate and Family Court, Family Law Information Center, 1st Floor, 617-371-1234
Domestic Violence Advocates from Greater Boston Legal Services are available Monday to Friday, 9:00 AM – 5:00 PM
www.gbls.org
Middlesex County District Attorney’s Office, Victim Witness Advocate, 781-933-9586
www.middlesexda.com/?cat=31
Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 24 Third Ave., Burlington, 781-272-7177
www.minutemansenior.org/protect.html
Reach, Waltham, 800-899-4000
www.reachma.org
Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
www.casamyrna.org/safelink.html
Early Intervention
Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, Ma, 781-932-2888 www.thomchild.org/cityPages/mysticvalley_mvei/mv.html
Elder Abuse
Elder Abuse Hotline, 1-800-922-2275
Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 24 Third Ave., Burlington, 781-272-7177 www.minutemansenior.org/protect.html
Emergency Shelter - Adolescents
Bridge Over Troubled Waters, 47 West St., Boston, 617-423-9575
www.bridgeotw.org/
Child-At-Risk Hotline, 800-792-5200
Department of Children & Families, 617-520-8700
www.mass.gov/dcf
National Runaway Switchboard, 800-RUNAWAY
www.1800runaway.org
Emergency Shelters - Domestic Violence
Asian Shelter & Advocacy Project, Boston, Hotline/Crisis617-338-2355
www.atask.org/site/our-programs/emergency-shelter.html
Casa Myrna Vazquez, Inc., Boston, (800) 992-2600
www.casamyrna.org
Harbor Me, Chelsea, Hotline/Crisis 617-889-2111
Help for Abused Women and Their Children (HAWC), Salem, Hotline/Crisis 800-547-1649
www.helpabusedwomen.org
Jane Doe Inc., 617-248-0922
www.janedoe.org/safety.htm
Massachusetts Coalition for the Homeless, 781-595-7570, www.mahomeless.org/Resources/shelter/familyshelters/expfamilyshelter.html
Reach, Waltham, 800-899-4000
www.reachma.org
Renewal House,Roxbury Crossing - Boston, Hotline/Crisis, 617-566-6881
www.uuum.org/templates/System/details.asp?id=42140&PID=567026
Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
www.casamyrna.org/safelink.html
Transition House,Cambridge, Hotline/Crisis 617-661-7203
www.transitionhouse.org/home.html
Women's Protective Services, Win Haven Shelter, Framingham, Hotline/Crisis 508-626-8686, 800-593-1125
www.smoc.org/index.asp?pgid=45
Women's Resource Center, 107 Winter Street, Haverhill (978) 685-2480
Emergency Shelters - Families
Mary's House, Middlesex Human Service Agency, Waltham, 781-647-9957
www.mhsainc.org/mary's.htm
Sandra's Lodge, Middlesex Human Service Agency, Waltham, (Single mom's with children), 781-899-7311 www.mhsainc.org/sandra's.htm
Dept. of Transitional Assistance (Referrals to Family Shelters), 200 Pleasant St., 4th Floor, Malden, 781-388-7300
www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3
=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f=
dta_c_finassist_emergshelter&csid=Eeohhs2
Massachusetts Coalition for the Homeless, 781-595-7570 www.mahomeless.org/Resources/shelter/familyshelters/expfamilyshelter.html
Middlesex Human Service Agency, 50 Prospect St, Waltham, 781-894-6110,
www.mhsainc.org/programs.htm
Emergency Shelters – Individuals
Boston Public Health Commission Homeless Services Bureau
www.bphc.org/programs/homeless/emergencyshelter/Pages/Home.aspx
Long Island Shelter, (Men & Women), Boston, 617-534-2526
Woods Mullen Shelter, (Men & Women), Boston, 617-534-7100
Men's Shelter, Middlesex Human Service Agency, Waltham,, 781-893-0108
www.mhsainc.org/shelters.htm
Women's Shelter, Middlesex Human Service Agency, Waltham, 781-894-1225
www.mhsainc.org/shelters.htm
Lowell Transitional Living Center, (Men & Women), (3 day limit if not from Lowell), 205-209 Middlesex St., Lowell, 978-458-9888 www.ltlc.org
Massachusetts Coalition for the Homeless, 781-595-7570 www.mahomeless.org/Resources/shelter/familyshelters/expfamilyshelter.html
Pine Street Inn, (Men & Women), Boston, 617-892-9100
www.pinestreetinn.org/programs_shelter_services.php
Rosie’s Place, (Women Only), Boston, 617-442-9322
www.rosies.org/Page.aspx?pid=264
Employment Training Programs
Career Place, Trade Center Park, 100 Sylvan Rd., Woburn, 781-932-5500
www.careerplacejobs.com
NuPath, Inc., 147 New Boston St., Woburn, 781-935-7057, Services for the developmentally disabled
www.nupathinc.org
Operation Able, 131 Tremont Street, Boston, 617-542-4180. Offers training for job seekers 45 and older and stipended on the job training for low-income individuals 55 and over.
www.operationable.net
Financial Assistance
Catholic Charities of Greater Boston, Somerville (Emergency financial assistance for fuel, utilities, and rent for residents of Middlesex County 617-625-1920
http://www.ccab.org/basic.html
Catholic Charities North, 55 Lynn Shore Drive, Lynn, (Emergency financial assistance for fuel, utilities, and rent for residents of Middlesex County, 781-593-2312
http://www.ccab.org/basic.html
City Mission Society, Boston, (One-time direct funding and resources for long range assistance), 617-742-6830
www.cmsboston.org/Emergency-Needs-Network.html
Department of Transitional Assistance, 200 Pleasant St., Malden, 781-388-7300
www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and +Divisions&L3=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f
=dta_c_finassist_cashassist&csid=Eeohhs2
Local Churches (may have limited assistance available for church members in limited circumstances)
Metropolitan Boston Housing Partnership, RAFT Program (subject to funding availability)
Housing Consumer Education Center, Boston, 617-425-6700
www.mbhp.org
People Helping People, Covenant for Basic Needs, (Burlington residents only), 781-270-1961
(apply through Burlington Community Life Center)
www.peoplehelpingpeopleinc.org
St. Vincent de Paul Society of St. Charles Church in Woburn, 10 Summer Street, Woburn
Call 781-933-0300, x503 and leave a message and someone will get back to you in within about 48 hours.
(Emergency assistance for heating fuel, utilities, & rent. Woburn residents only, with priority given to those living in the St. Charles Parish area.)
Salvation Army, Family Service Bureau, Boston, 617-236-7233
www.use.salvationarmy.org/use/www_use_mas.nsf/vw-sublinks/9D74586BCADFC2AD80256E9900127A38?openDocument
Social Security Disability Insurance (SSDI, disability income, ages 18-65), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_disability.htm
Supplemental Security Income (SSI, disability income, low-income, all ages), 800-772-1213
Social Security Administration, Marks Building Davis Square, 240 Elm Street, Somerville
www.ssa.gov/pgm/links_ssi.htm
Financial Counseling
Consumer Credit Counseling Service, Money Management International, 400 West Cummings Park, Woburn, 866-889-9347
www.moneymanagement.org/Locations/index.asp#MASSACHUSETTS
Metropolitan Boston Housing Partnership, Housing Consumer Education Center, Boston, 617-425-6700
www.mbhp.org
Food Assistance
Adventist Community Center, Food Pantry, 11 Gerry Street, Stoneham, 781-438-2977
Open Tuesday 5PM - 6:30PM, Wednesday 5:30PM-7PM, and Thursday 7PM-8:30PM
Council of Social Concern, Food Pantry, 2 Merrimac St., Woburn
www.socialconcern.org/index.php?q=node/9
781-935-6495, Karen Colatrella, Program Director
Serves residents of Woburn & Winchester
By appointment Tuesday & Thursday, 10:00 AM - 11:30 AM and 1:30 PM - 3:00 PM
By appointment for those working or in school/training programs – Wednesday, 6:00 PM – 7:00 PM
Dept. of Transitional Assistance (Food Stamps), 200 Pleasant St., Malden, 781-388-7300
/www.mass.gov/?pageID=eohhs2modulechunk&L=4&L0=Home&L1=Government&L2=Departments+and +Divisions&L3=Department+of+Transitional+Assistance&sid=Eeohhs2&b=terminalcontent&f
=dta_c_foodnut_foodstamps&csid=Eeohhs2
Food Source Hotline, Project Bread, 800-645-8333 (Mon-Fri 8AM-7PM, Sat. 10AM-2PM)
Call for help completing SNAP (food stamp) benefit applications or to get information on local food assistance programs..
www.gettingsnap.org/foodsourcehotline.html
[Web site to help determine SNAP (food stamp) potential eligibility and benefits] gettingsnap.org
Lexington Interfaith Food Pantry, Lexington Church of Our Redeemer, 6 Meriam Street, Lexington, 781-861-5060
Saturdays, 9:30AM- 11AM
www.lexingtonfoodpantry.wordpress.com
People Helping People, Community Pantry, (Burlington residents only), St. Mark’s Church 10 St. Marks Rd.,
Burlington, 781-270-6625, 2nd and 4th Wednesday of each month from 4:30PM – 6:00PM
www.peoplehelpingpeopleinc.org/communitypantry
St. Vincent de Paul Food Pantry, St. Charles Church in Woburn, 10 Summer Street, Woburn
Call 781-933-0300, x503 for appointment. Leave a message and someone will get back to you in within about 48 hours.
(Monday mornings 9:00 - 10:00 by appoint. Woburn residents only, with priority given to those living in the St. Charles Parish area.)
Wilmington Community Fund, Wilmington Food Pantry, Old South School, 142 Chestnut Street, Wilmington
2nd and 4th Wednesday of the month, 7 p.m. – 8:30 p.m. 978-658-7425
www.commfund.org/services.asp
The Dwelling Place (Free Hot Dinners - M, W, S - 5:45 PM), United Methodist Church, 523 Main St., Woburn, 781-935-6824 www.umcwoburn.org/about-us/our-ministries/
WIC (Food Vouchers & Nutrition Services for eligible pregnant women, nursing mothers, young children)
Woburn WIC, 8 Summer Street, Woburn, 781-938-5161
(Call for appt. Monday and Tuesday 8:30-4:00, Thursday 11:00-7:00)
www.mass.gov/?pageID=eohhs2terminal&L=6&L0=Home&L1=Consumer&L2=Basic+Needs&L3=Food+%26+Nutrition&L4=Women%2c+Infants+and+Children+(WIC)+Nutrition+Program&L5=Frequently+Asked+Questions+About+the+WIC+Program&sid=Eeohhs2&b
=terminalcontent&f=dph_wic_c_apply&csid=Eeohhs2
Winchester Got Lunch, P.O. Box 322, Winchester, MA 01890, 781-771-8032, www.winchestergotlunch.org
(Summer free weekday lunch program for needy Winchester children. Lunches are delivered right to the family's door. Simple application available online.)
Foster Care
Dept. of Children & Families, (Family services), Cambridge Area Office, 810 Memorial Drive, Cambridge, 617-520-8700
www.mass.gov/?pageID=eohhs2topic&L=4&L0=Home&L1=Consumer&L2=Family+Services&L3=Foster+Care&sid=Eeohhs2
Fuel and Utility Assistance
Catholic Charities of Greater Boston, Somerville (Emergency financial assistance for fuel, utilities, & rent for residents of Middlesex County, 617-625-1920
http://www.ccab.org/basic.html
Catholic Charities North, 55 Lynn Shore Drive, Lynn, (Emergency financial assistance for fuel, utilities, & rent for residents of Middlesex County, 781-593-2312
http://www.ccab.org/basic.html
Citizens Energy Oil Heating Program, 877-563-4645 (natural gas/oil/kerosene)
(deadline for applications is the last Friday in February. Deliveries must be made by April 30th.)
www.citizensenergy.com/english/pages/OilHeatProgram
Masssachusetts Good Neighbor Energy Fund, through Salvation Army, 800-334-3047 (electric, gas, oil)
(starts accepting emergency applications in December)
www.magoodneighbor.org/assistance.html
Metropolitan Boston Housing Partnership, (utility assistance subject to funding availability)
Housing Consumer Education Center, Boston, 617-425-6700
www.mbhp.org
National Grid, Discount Rate Program, 800-322-3223
www.nationalgridus.com/masselectric/home/rates/4_lowincome.asp
NSTAR, Discount Rate Program, 800-566-2080 http://www.nstaronline.com/residential/customer_information/financial_assistance/
NSTAR, Arrearage Management Program, 1-866-315-2496
http://www.nstaronline.com/residential/customer_information/financial_assistance/
People Helping People, Covenant for Basic Needs, (Burlington Residents only) (Assists with utility bills), 781-270-1961
(Apply through Burlington Community Llife Center)
www.peoplehelpingpeopleinc.org
St. Vincent de Paul Society of St. Charles Church in Woburn, 10 Summer Street, Woburn
Call 781-933-0300, x503 and leave a message and someone will get back to you in within about 48 hours.
(Emergency assistance for heating fuel, utilities, & rent. Woburn residents only, with priority given to those living in the St. Charles Parish area.)
Tri-Cap Fuel Assistance (oil, gas, electric, rent if heat is included in rent), 341A Forest Street, Malden, 781-322-6284
www.tri-cap.org/Trienrgy.htm
Wilmington Community Fund, Wilmington, (Emergency relief assistance for Wilmington residents), 978-658-7425 www.commfund.org/services.asp
Furniture Assistance
Mission of Deeds, Reading, 781-944-9797 (Accepts only pre-screened agency referrals. Clients should not call directly) www.missionofdeeds.org
Salvation Army, 625 Main Street, Wilmington, 978-988-9488, M-Sat, 9:30 to 6:00,
www.use.salvationarmy.org/use/www_use_mas.nsf/vw-dynamic-index/C0EC25AA664045D1852574DC005FF44E?Opendocument
Health Promotion / Health Resources
AIDS Action Committee Hotline, 800-235-2331
www.aac.org
Healthy Start, (Low income pregnant women) 888-488-9161
www.massresources.org/pages.cfm?contentID=51&pageID=13&subpages=yes&dynamicID=700
Immunization Services, City/Town Public Health Nurses, Woburn residents call 781-933-8891
Lead Paint Screening Services, Local Public Health Nurses, Woburn residents call 781-933-8891
Mass. Health Customer Service Center, 800-682-1062, 800-841-2900
www.mass.gov/pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2
=Departments+and+Divisions&L3=MassHealth&sid=Eeohhs2
Health Quarters, 247 Main Street, Reading, 781-944-8325
www.healthq.org
Center for Young Women’s Health, 333 Longwood Ave., 5th floor, Boston, 617-355-2994
www.youngwomenshealth.org
Daybreak Pregnancy Resource Center, 101 Tremont St, Boston, 1-888-967-8466
www.daybreakinc.org
Massachusetts Alliance for Teen Pregnancy, 105 Chauncy St. 8th Floor, Boston, MA, 617- 482-9122
www.massteenpregnancy.org
Health Insurance & Prescription Drugs - Subsidized
Children's Medical Security Plan, 800-909-2677, (children only)
www.cmspkids.com
Commonwealth Connector, 877-623-6765
www.mahealthconnector.org/portal/site/connector
Commonwealth Care - no cost if meet income and eligibility guidelines
Commonwealth Choice – Reasonable cost for those not eligible for Commonwealth Care
Mass Health (Medicaid), Customer Service Center, (low-income only), 800-841-2900
www.mass.gov/?pageID=eohhs2subtopic&L=4&L0=Home&L1=Consumer&L2=Insurance+(including+MassHealth)&L3=Apply+for+MassHealth+Coverage&sid=Eeohhs2
Medical Security Plan, (unemployed only), 800-908-8801
www.mass.gov/?pageID=elwdterminal&L=4&L0=Home&L1=Claimants&L2=Unemployment+Insurance+(UI&L3=Help+With+Health+Insurance&sid=Elwd&b=terminalcontent&f=dua
_understanding_ui_msp_how_to_apply&csid=Elwd
Needy Meds, (Prescription Drug Discounts)
needymeds.org
Prescription Advantage, (Massachusetts discount program for prescription drugs for elderly 65+ and eligible disabled individuals), 800-243-4636 (call to check on eligibility criteria and open enrollment period),
www.mass.gov/?pageID=elderssubtopic&L=3&L0=Home&L1=Health+Care&L2=Prescription+Advantage&sid=Eelders
Help Lines
AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org
AIDS Action Committee of Massachusetts Hotline, 800-235-2331
www.aac.org
Al-Anon Family Groups of Massachusetts, Al-Anon, 508-366-0556
www.ma-al-anon-alateen.org
Al-Anon Family Groups of Massachusetts, Alateen, 508-366-0556
www.ma-al-anon-alateen.org
Burlington Community Life Center, Information & Referral, (Burlington residents only), 61 Center St., 781-270-1961 www.burlington.org/bclc.htm
Council of Social Concern, Information & Referral, 2 Merrimac Street, Woburn, 781-935-6495
socialconcern.org/index.php?q=node/10
Advocates' Psychiatric Emergency Services, 675 Main Street, Waltham, 800-540-5806, 24/7
www.mass.gov/?pageID=eohhs2terminal&L=5&L0=Home&L1=Government&L2=Departments
+and+Divisions&L3=Department+of+Mental+Health&L4=DMH+Offices&sid=Eeohhs2&b=terminalcontent&f
=dmh_g_directory_metro_suburban&csid=Eeohhs2
(web site lists contacts for Mass. mental health crisis teams)
Gay, Lesbian, Bisexual and Transgender Helpline, Fenway Health, 888 340-4528
www.fenwayhealth.org/site/PageServer?pagename=FCHC_srv_services_tollfree
MASS 211, United Way of Massachusetts Bay & Merrimac Valley, 211 (dial 211)
www.mass211help.org
Massachusetts Coalition for the Homeless, 781-595-7570 www.mahomeless.org/Resources/shelter/familyshelters/expfamilyshelter.html
Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com
National Suicide Prevention Lifeline, 800-273-8255
www.suicidepreventionlifeline.org
Parental Stress Line, Parents Helping Parents, 800-632-8188
www.parentshelpingparents.org
National Eating Disorders Association Helpline, 800-931-2237
www.nationaleatingdisorders.org
National Sexual Assault Hotline, Rape, Abuse, and Incest National Network, 1-800-656-4673
www.online.rainn.org/
Safe Link, Domestic Violence Related Assistance, (multi-lingual - 140 languages), Casa Myrna Vazquez
877-785-2020, TTY 877-521-2601
www.casamyrna.org/safelink.html
Samariteens, (Assists Teens in despair), 800-252-8336
www.samaritansofboston.org/samariteens.html
Samaritans of Massachusetts, (Assists adults in despair), 617-247-0220
www.samaritansofboston.org/helpline.html
Home Health Services
Minuteman Senior Services, Home Care Program, (regional area), 24 Third Ave, Burlington, 781-272-7177 www.minutemansenior.org/homecare.html
Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, home health care services, 617-776-9800
www.vnaem.org
Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org/services/index.php
Hospices
Hospice Care Inc., 100 Sylvan Road, Woburn, 781-569-2888
www.hospicecarema.org
Visiting Nurse of Middlesex East, Sawtelle Family Hospice House, 320 Haverhill Street in Reading, MA,, 781-439-6123
www.vnaofme.org
Hospitals - Local
Lahey Clinic Medical Center, 41 Mall Road, Burlington, 781-781-744-8000
www.lahey.org
Winchester Hospital, 41 Highland Avenue, Winchester, 781-729-9000
www.winchesterhospital.org
Housing Affordable
Affordable Housing Online
www.affordablehousingonline.com
ApartmentSmart.com, Inc
www.apartmentsmart.com
Housing - Subsidized
Burlington Housing Authority, 15 Birchcrest St., Burlington, 781-272-7786
www.bhaonline.org
Reading Housing Authority, 22 Frank Tanner Drive, Reading, 781-944-6755
www.readingma.gov/Pages/ReadingMA_BComm/housing
Section 8 Housing, 877-868-0040
www.section8listmass.org
Stoneham Housing Authority, Parker Chase Road, Stoneham, 781-438-0734
Wilmington Housing Authority, 41 Deming Way, Wilmington 978-658-8531
Winchester Housing Authority, 13 Westley St., Winchester, 781-721-5718
www.winchesterha.org/
Woburn Housing Authority, 59 Campbell Street, Woburn, 781-935-0818
www.woburnhousing.org
Legal Services
Cambridge and Somerville Legal Services (part of Greater Boston Legal Services), 617-603-2700
(Serves Arlington, Belmont, Cambridge, Somerville, Winchester & Woburn) Cases handled: Government Benefits, Mental Health and Disability Rights, Family Law (represents custodial parent where history of domestic violence exists), Employment Law (unemployment benefit appeals and Family and Medical Leave Act cases), Immigrant Law (Political asylum cases involving battered woman, unaccompanied minors, and language access issues).
www.gbls.org
Disability Law Center of Massachusetts, 11 Beacon St., Suite 925, Boston, 617-723-8455
Provides legal assistance for disability related issues.
www.dlc-ma.org
Literacy Programs and Other Adult Education
ESL, Eastern Massachusetts Literacy Council, 781-395-2374
www.emlc.org
ESOL, YMCA of Greater Boston Adult Learning Center, 523 Main Street, Woburn, 781-935-6499
www.ymcaboston.org/international_learning/english_classes/
GED Program for Adults, Middlesex Community College, 781-280-3665
www.mymcc.middlesex.mass.edu/?Tab=1
GED Program for Kids, Middlesex Community College, 978-656-3104
www.mymcc.middlesex.mass.edu/?Tab=1
LINKS Program (free academic and support services for adults returning to college), Middlesex Community College, 781-280-3645
www.middlesex.mass.edu/Links
Parenting Education / Support
Council of Social Concern, Family Skill Building - Parenting Education Program
2 Merrimac Street, Woburn, 781-935-6495, Dawn Lorino, Program Director
www./socialconcern.org/index.php?q=node/20
Connecting and Caring, Hallmark Health, 781-338-7607
(An 8 week program for new and expectant mothers (first-time). Free weekly lunch series, Thursdays, 11:30 AM to 1:00 PM, offered in the Fall and Spring. Presented by community experts on topics related to mothering. Transportation assistance and childcare support is available. The program is held at the North Suburban WIC site, 8 Summer Street, Woburn, in the St. Charles Parish Hall. Call for more information and to register.)
Parents Helping Parents, Watertown, 800-632-8188
www.parentshelpingparents.org
(Parental Stress Line & parenting support groups available throughout Greater Boston Area)
First Connections, JRI, Concord, 978-287-0221
www.jri.org/cfys/first_connections.htm
(Free Home Visiting Program for first time young parents under 21. Serves Acton, Bedford, Boxborough, Burlington, Carlisle, Concord, Harvard, Lincoln, Littleton, Maynard, Stow, Sudbury, Still River or Hanscom Air Force Base.)
Rape Crisis Centers/Programs
Boston Area Rape Crisis Center, 99 Bishop Richard Allen Dr., Cambridge, Hotline: 800-841-8371
www.barcc.org
Center for Violence Prevention & Recovery, Beth Israel Deaconess Medical Center, 330 Brookline Ave., Boston, 617-667-8141
www.bidmc.org/CentersandDepartments/Departments/SocialWork/SocialWorkPrograms/
CenterforViolencePreventionandRecovery/Services.aspx
Senior Services
Burlington Community Life Center, Rent-A-Kid Program (Help with odd jobs), (Burlington Senior and Disabled Residents Only), 61 Center Street, 2nd Floor, Burlington, 781-270-1961
www.burlington.org/bclc.htm
Minuteman Senior Services, Home Care Program, (regional area), 24 Third Ave, Burlington, 781-272-7177, www.minutemansenior.org/homecare.html
Minuteman Senior Services, Meal Site, (Congregate and Home Delivered Meals), Woburn Senior Center
144 School Street, Woburn, 781-935-2239
www.ci.woburn.ma.us/index.aspx?NID=142
Minuteman Senior Services, Supportive & Protective Services for elderly, (regional area), 24 Third Ave,, Burlington, 781-272-7177 www.minutemansenior.org/protect.html
Visiting Nurse Association of Eastern Massachusetts, 259 Lowell St, Somerville, Home Health Care Services, 617-776-9800, www.vnaem.org
Visiting Nurse of Middlesex East, 607 North Ave., Wakefield, 781-224-3399
www.vnaofme.org
Woburn Council on Aging, Veterans Memorial Senior Center, 144 School Street, Woburn, 781-937-7899
www.cityofwoburn.com/index.aspx?NID=140
Elder Abuse Hotline, 1-800-922-2275
Special Education
Thom Mystic Valley Early Intervention, 10 Gill St. Woburn, (birth – 3 years), 781-932-2888
www.thomchild.org
Winchester School System, Special Education Department, 19 Brantwood Rd., Winchester, 781-721-7015
http://www.winchesterspedpac.org/
Woburn School System, Special Education Department, 55 Locust St., Woburn, 781-937-8233 ext. 251
www.woburnpublicschools.com/sped.html
Substance Abuse Services – Community Residences, Halfway Houses, Sober Houses
CASPAR House (Male), 16 Highland Ave., Somerville, 617-623-5277
www.casparinc.org
Eastern Middlesex Alcoholism Service (Male), 12 Cedar Street, Malden, 781-321-2600
db.state.ma.us/dph/bsas/findData.asp?Region=All&pt=Recovery+Home&pagenum=6
Middlesex Human Service Agency, 50 Prospect St. Waltham, 781-894-6110
www.mhsainc.org/programs.htm
Twelve Step Education Program of New England, 317 Boston Road, Billerica, 617-645-7062
Sober Homes in Woburn (men), Saugus (men), Billerica (men, women), and Quincy (men)
www.sober-recovery.org
Substance Abuse Services - Day Treatment Programs
Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn,
781-932-0649 or 800-468-4358
www.bournewood.com
Substance Abuse Services – Help Line (I&R)
Mass. Substance Abuse Information & Education Helpline, The Medical Foundation, 800-327-5050
www.helpline-online.com
Substance Abuse Services - Outpatient
Arbour Counseling Services, 500 West Cummings Park, Woburn, 781-932-8114
www.arbourhealth.com/counseling.htm
Bournewood Health Systems, Bournewood Caulfield Center, 23 Warren Ave., Woburn
781-932-0649 or 800-468-4358
www.bournewood.com
Burlington Community Life Center (Burlington teens and young adults only), 61 Center St., Burlington, 781-270-1961
www.burlington.org/bclc.htm
Riverside Outpatient Center at Wakefield, 338 Main Street, Wakefield, 781-246‑2010
www.riversidecc.org/noreast.html
Substance Abuse Services – Self-Help Groups
AA Central Service Committee of Eastern MA 617-426-9444
www.aaboston.org
Al-Anon Family Groups of Massachusetts, 508-366-0556
www.ma-al-anon-alateen.org/
Alateen, 508-366-0556
www.ma-al-anon-alateen.org/
Supervised Visitation Services
Council of Social Concern, Family Skill Building - Supervised Visitation Program
2 Merrimac Street, Woburn, 781-935-6495, Dawn Lorino, Program Director
www.socialconcern.org/index.php?q=node/21
Thrift Shops
St. Charles Thrift Shop, 280 Main Street, Woburn, Tuesday 10 AM - 2 PM & 5 PM - 7 PM
Trinity Episcopal Church Thrift Shop, 535 Main Street, Woburn, Friday 9AM - 2PM
Salvation Army Thrift Store, 625 Main Street, Wilmington, 978-988-9488, M- Sat. 9 – 5:30
Transportation
Burlington Community Life Center, (Local social service & medical appointment transportation by volunteers for Burlington residents only). 781-270-1961
www.burlington.org/bclc.htm
The Ride, (MBTA subsidized transportation for disabled).
www.mbta.com/riding_the_t/accessible_services/default.asp?id=7108
800-533-6282 to obtain application
888-844-0355 to add $ to account
Veteran’s Transportation, 877-765-7433 (to arrange transportation)
https://handyline.veteranstheride.com/handyline/jnot/start.oci
Woburn Council on Aging, Senior Discount Taxi Program, 781-897-5970
www.cityofwoburn.com/index.aspx?NID=141
Woburn Council on Aging, Van Service, 781-897-5960
www.cityofwoburn.com/index.aspx?NID=141
Veterans' Services
U.S. Department of Veterans Affairs, 800-827-1000
www.vba.va.gov/VBA/
Veterans' Services Department, Town of Burlington, 781-270-1960
www.veteransinfo.net/main.htm
Veterans' Services Department, Town of Wilmington, 978-694-2040
www.town.wilmington.ma.us/old/vet.htm
Veterans' Services Department, Town of Winchester, 781-721-7118
www.winchester.us/index.php?option=com_content&view=article&id=46%3Aveterans-&catid=59%3Ageneral-&Itemid=48
Veterans' Services Department, City of Woburn, 781-897-5825
www.cityofwoburn.com/index.aspx?nid=116
Volunteer Emergency Assistance Services
Neighbor Brigade. A network of volunteers founded to help neighbors beset by serious illness, catastrophic injury, or any tragic event. Services include delivering meals, running quick household errands, and more. Free of Charge. Go to website, lookup under "Find A Chapter' to see if your community is listed, and then contact the chapter leader by email. Woburn has a chapter.
www.neighborbrigade.org
Youth Activity Programs
Big Brothers Big Sisters of Massachusetts Bay, 55 Federal Street, 5th Floor, Boston, 617-542-9090
www.bbbsmb.org
Big Sister Association of Greater Boston, 161 Massachusetts Ave., Boston, 617-236-8060
www.bigsister.org
Boys and Girls Club of Woburn, 1 Charles Gardner Lane, Woburn, 781-935-3777
www.positive-place.org
Boy Scouts of America, Boston Minuteman Council, Milton, 617-615-0004
www.bsaboston.org
Girl Scouts of Eastern Massachusetts, Boston, 617-482-1078
www.girlscoutseasternmass.org
Local church groups, sports leagues, and extra-curricular after school activities
North Suburban YMCA 137 Lexington St., Woburn, 781-935-3270
www.ymcaboston.org/woburn
Social Capital Inc., Woburn Youth Council, 165M New Boston Street, Suite 233, Woburn, 781-935-2244
www.sciwoburn.org
Woburn Recreation Department, 10 Common Street, Woburn, 781-897-5805
www.ci.woburn.ma.us/index.aspx?NID=111
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